HB Shaper Garments Limited ("HB Shaper", "we", "our", or "us") is committed to protecting the privacy of our business customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with our B2B website and services.
Scope and Controller
This policy applies to the website located at land.hb-shaper.com and related B2B communications. The data controller is HB Shaper Garments Limited, Block B, Building 2, Tian'an Digital Innovation Park, No. 449 Huangge North Road, Longgang District, Shenzhen, China.
Information We Collect
We collect only what is necessary to provide professional services and respond to business inquiries:
- Contact details: name, company, country, email address, and optional WhatsApp number.
- Business communications: messages and requirements submitted via our contact form.
- Technical data: device and browser information, IP address, and usage logs for security and performance.
- Operational records: quotation details, order references, and support interactions maintained for legitimate business purposes.
How We Use Information
- Respond to inquiries, prepare quotations, and deliver B2B services.
- Provide customer support and maintain service quality.
- Ensure site security, prevent fraud, and comply with applicable laws.
- Improve our website, content relevance, and operational efficiency.
Legal Basis
Where required by applicable law (e.g., GDPR), we process personal data based on legitimate interests in operating a professional B2B website, performing a contract, and compliance with legal obligations. When consent is required (e.g., for cookies), we will request it.
Data Sharing
We do not sell personal data. We may share information with trusted service providers strictly for business purposes (such as secure email delivery) under confidentiality obligations. We may disclose information when required by law, to comply with legal process, or to protect our rights and users.
International Transfers
As a global B2B manufacturer, your information may be processed in jurisdictions outside your country. We implement safeguards and use reputable providers to protect data during transfer and storage, including contractual protections where relevant.
Data Retention
We retain business communications and contact details only as long as necessary to fulfill requests, comply with legal requirements, and maintain records of legitimate business activity. Retention periods may vary depending on the nature of the inquiry and applicable obligations.
Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. To exercise rights, contact us using the details below.
Cookies and Tracking
Our site uses essential cookies for security and functionality (including a csrf_token to protect form submissions). When analytics are enabled, we may use GA4 via Google to understand engagement; such cookies are used in compliance with applicable laws. See our Cookie Policy for details.
Security
We use reasonable technical and organizational measures to protect information, including secure transmission, access controls, and logging. No method of transmission or storage is 100% secure; we continually improve our practices.
Children
Our website and services are intended for business clients and not directed to children. We do not knowingly collect personal information from children.
Contact
For privacy inquiries, please contact: sales@hb-shaper.com. We aim to respond within one business day for B2B requests.
Updates
We may update this policy to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.